Terms & Conditions
PRINT COLOR
Keep in mind! Every computer/phone displays color different along with how every individual perceives color.
At no charge, we will do our best to visually color match from digital design to physical print. If the exact color is essential to the design, we will do a PMS color match for $75.
GRAPHIC DESIGN
Please submit print ready artwork Vector or High Resolution format sized to physical print. If we have to alter your graphic in anyway, there will be a $75 Graphic Design fee added to your invoice. If we vectorize your graphic, a digital copy of the vector file will be sent to you with your order.
The Silk Screen Machine has a NO REFUND policy. If we print anything other than what is stated on your invoice or mock up we will re-print your order but no money will be refunded. Please double check your final invoice and mock up to ensure you will receive exactly what you've ordered. Due to the screen printing/embroidery process there is a possible 2% spoilage rate.
Client Provided Items - You are welcome to provide your own products for embellishment, although we cannot guarantee the items not ordered through our wholesale system. We do not charge for any misprinted piece, but we can’t replace an imperfect product (whether print or garment flaw), due to the nature of apparel and printing production.
***NO REFUND ON RUSH ORDERS*** We do not refund any money on rush orders for any reason. All rush orders must be paid in full upfront. Once this invoice is paid you are agreeing to the terms and conditions above.
